Privacy Policy
Last Updated: May 24, 2024
At GentleMovement, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our newsletter
- Submit feedback or contact us
- Participate in contests, surveys, or promotions
- Post comments or content on our blog
- Make purchases or register for events
Depending on your activities, this information may include:
- First and last name
- Email address
- Postal address
- Phone number
- Payment information (for purchases)
- Professional background or artistic interests
- User-generated content, including comments and submissions
1.2 Automatically Collected Information
When you visit our website, our servers may automatically log the following information:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on those pages
- Device information (type, model, screen size)
- Location information (country, city)
- Network information
1.3 Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and provide a better user experience. Please refer to our Cookie Policy section below for more information.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our website and services
- Process and complete transactions
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Send you marketing communications, newsletters, and other information that may be of interest to you
- Understand your preferences and personalize your experience
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, prevent, and address technical issues, fraud, or illegal activities
- Comply with legal obligations and enforce our terms and policies
- Improve our marketing and promotional efforts
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:
- Payment processors
- Email service providers
- Analytics providers
- Customer service providers
- Marketing and advertising partners
- Hosting and technology providers
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.2 Business Transfers
If GentleMovement is involved in a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Enforce our terms and policies
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the website
- Protect the personal safety of users of the website or the public
- Protect against legal liability
3.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
4.1 Access and Update
You can review and update your account information at any time by logging into your account or contacting us directly.
4.2 Opt-Out
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of promotional communications, we may still send you administrative messages relating to our website (e.g., account verification, purchase confirmations, changes to our policies).
4.3 Cookie Preferences
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.
4.4 Additional Rights for EEA, UK, and California Residents
If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under applicable data protection laws, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update inaccurate or incomplete personal information
- The right to delete your personal information in certain circumstances
- The right to restrict or object to our processing of your personal information
- The right to data portability
- The right to withdraw consent at any time where we rely on consent to process your personal information
- The right to lodge a complaint with a data protection authority
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.
7. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us at the address below, and we will take steps to remove that information from our systems.
8. Cookie Policy
8.1 What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
8.2 Types of Cookies We Use
We use the following types of cookies on our website:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Performance/Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
8.3 Cookie Management
You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
9. Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
GentleMovement
5 Ross Gardens
New Ruthstad, BS6 9HE
United Kingdom
Email: [email protected]
Phone: +44 3439 483344